Easily fix your medical bills without a lawyer.
Resolve fights and reduces medical bills on your behalf. We'll lower what you owe or our service is free. Guaranteed.
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See How We Can Help
How much do you owe on your medical bills?
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See how Resolve can help you
—all in less than 5 minutes.
How much do you owe on your medical bills?
How we lower bills
We’ve built a proprietary Resolution system to sidestep the pain points of lowering medical bills. Your custom savings plan will include a variety of tactics to meet your situation.
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Hospital bills aren’t just confusing; they can also be incorrect or inflated. Leveraging our proprietary data algorithms–and decades of experience–our Advocates analyze your bills to identify savings opportunities and negotiate fair prices.
Over 1 in 7 hospital visits ends with an unexpected bill, oftentimes for costs that should have been covered. Our Advocates are experts at disputing and renegotiating these bills.
Getting a coverage denial isn’t the end of the road. Our Advocates identify and present the right evidence to build a compelling appeal to help get your costs covered or reduced.
Depending on your circumstances and income, you may qualify for a variety of financial assistance options. We’ll help you apply to these programs to get the assistance you deserve–even if you’ve been previously denied.
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What to expect
Get quick relief from navigating everything yourself as our Advocates take over. Enjoy better and faster results as we use our proven strategies to get the results you deserve.
Dedicated Advocate
You’ll be paired with a dedicated Advocate who specializes in helping clients reduce their medical bills. Resolve will oversee the entire process so you can avoid the stress and frustration of figuring it out on your own.
Customized savings plan
Your Advocate will build a savings plan with proven strategies customized to your situation. They know how to quickly find errors, opportunities, and the right decision makers to reduce what you owe. Most importantly, they’ll keep you updated with clear communication and check-ins along the way.
Guaranteed results (or it’s free)
We find medical bill savings for 9 out of 10 of our patients, and we charge a fee based on a percentage of your savings. If we can’t lower your bills our service is free.
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Getting started is easy
We’ve made it easy to get started on the path to reducing your bills. Take a few minutes today to see how we can help.
Tell us about your bills
Answer a few questions and upload a few documents about your bills. Your Advocate will analyze these using our Resolution System to identify strategies to get the savings you deserve.
We’ll handle the rest
Your Advocate will then tackle the process on your behalf. Communication with the hospitals and insurance companies may include negotiations, overturning insurance denials, applying for financial aid, and filing claims.
Enjoy lower stress and bills
Your Advocate will keep you updated along the way so you’re confident the process is working for you. While every situation is unique, on average our patients save over 60%. For some, we’ve eliminated their bills entirely.*
Getting started is easy
We’ve helped thousands of patients like you.
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Priced so you always save money.
We ask for a $99 deposit to start. This will be applied to your final success fee, or refunded if we don’t lower your bill.
Total patient amount owed
$1,000-$14,999
Success Fee:
25% of savings
Total patient amount owed
$15,000-$199,999
Success Fee:
10% of savings
Total patient amount owed
Over $200,000
Success Fee:
10% or less
FAQs and Good to Knows
Medical bills are complicated, but with Resolve, they don’t have to be. We make it easy to put medical bills behind you. Here’s how our process works:
- Use our signup form to tell us more about your bills and the care you received. We can help with any bills where your remaining owed amount is above $5,000.
- Your Advocate will then dive into the details of your situation and create a customized plan to maximize your savings and organize your bills. They’ll also take over communications with the hospital and insurance companies so you can focus on living your life. We’ll keep you updated along the way to ensure you always know what’s going on.
- Once we’ve secured savings for you, you’ll receive a discounted bill, which you’ll pay directly with the hospital. Finally, you’ll receive Resolve’s bill which is based off a percentage of your total savings.
The bill resolution process can vary based on your unique circumstance and on the responsiveness we receive from insurance companies and hospitals. On average, it takes about 4 months to resolve a bill.
Protecting your credit is important to us. We will do all we can to help remove medical bills from your credit report and prevent existing bills from affecting your credit score.
Your situation is unique, and your path to savings will be too. We’ll learn as much as we can about your situation and look at every potential solution to formulate a customized solution to get you the most savings possible.
Often we’ll use one or a combination of the following three methods:
- Insurance Appeals: We will review your policy and EOBs when necessary to make sure nothing was missed. When applicable, we’ll contact your insurance company and handle the appeals process for claims wrongfully denied.
- Financial Aid: Most hospitals offer help for patients with enormous bills. We’ll look to see if there are any options available to you here.
- Negotiations: We’ll review your bills for errors, duplicate charges, and inflated pricing. Then, we’ll go to bat for you to ensure you don’t pay more than you should. We’ll escalate your case as high as the CFO or CEO of the hospital if that’s what it takes!
Your privacy and security is of utmost importance to us. All customer information is stored behind bank-level encryption.
On average, we save our patients 60% off of their bill, but we have been able to eliminate entire bills for others. Your personal savings will depend on your specific circumstances. We’ll create a custom plan specific to your situation to maximize your savings.
We ask for a $99 deposit to start the process, which will be applied to your final success fee, or refunded if we don't lower your bill. The final success fee is calculated as 20% of the total savings we are able find for you. This percentage decreases for bills over $100,000.
To get started, you’ll need to provide us with copies of your medical bills. It’s also helpful if you can provide any other important billing statements, EOBs, documents, or letters that you’ve received from your hospital or insurance company concerning your medical bills.
A) On average, we provide our members with 60% savings and have a 70% success rate in lowering medical bills. We only charge a percentage of the savings found with transparency and integrity top of mind in every interaction.
B) In most cases, the amount a person owes is significantly lowered and we find payment plans for people to pay back what they owe over time and within their budget. For those who can’t afford our services or want to do it themselves, we provide a library of online resources, including our Medical Debt guide, to help people do it themselves. We also offer significantly discounted rates for the most financially vulnerable.
C) If Resolve is unable to find savings, the member’s deposit is refunded in full.